1. Acceptance of Terms

Welcome to Integrity Roofing & Exteriors.

By accessing our websites, submitting an inquiry, requesting an estimate, or using our online services, you agree to these Terms & Conditions as applicable to your use of those services.

These terms apply to:

• https://www.ourintegritymatters.com
• https://www.integrityroofingclarksville.com

Our company provides roofing, remodeling, exterior improvement, repair, and related home improvement services.

These website terms do not replace or modify the terms of a separately executed construction contract, financing agreement, or warranty.

2. Website Information and Estimates

Information provided on our websites is for general informational purposes and may be changed without notice.

Online pricing, project examples, instant estimates, financing illustrations, and other preliminary information do not constitute a binding construction agreement.

Final project pricing, materials, schedules, and scope of work are governed by the applicable written proposal or executed contract.

Submitting a request for an estimate or inspection does not obligate you to purchase services.

3. Customer Communications

When you contact Integrity Roofing & Exteriors or request services, we may respond through telephone, email, or other communication methods appropriate to your inquiry and authorized under applicable law.

Communications may relate to appointment scheduling, estimates, inspections, project updates, customer service, payments, warranties, and other matters associated with your requested services.

Your submission of contact information does not, by itself, constitute consent to receive automated promotional calls or text messages where additional consent is legally required.

4. SMS/Text Messaging Terms

Program Name: Integrity Roofing & Exteriors Customer Communications

Program Description

Integrity Roofing & Exteriors offers an SMS/MMS messaging program for customers and prospective customers who affirmatively consent to receive messages.

Depending on your selected messaging preferences, communications may include:

• Inspection and appointment confirmations
• Appointment reminders and scheduling changes
• Estimate and proposal notifications
• Roofing and remodeling project updates
• Service and repair notifications
• Payment reminders and warranty-related information
• Responses to customer questions
• Customer satisfaction follow-ups
• Promotional offers and service announcements, when separately authorized

Consent to Receive Messages

By separately opting in to the applicable SMS program through an approved consent method, you authorize Integrity Roofing & Exteriors to send messages to the mobile number provided.

Marketing consent is collected separately from consent to receive service-related communications.

Consent to receive promotional messages is not required as a condition of purchasing goods or services.

Message Frequency

Message frequency varies depending on the nature of your inquiry, your project status, appointment activity, and the messaging program to which you subscribe.

Messages may be recurring while you are enrolled in an applicable program.

Messaging Charges

Message and data rates may apply.

Standard charges established by your wireless service provider may apply to text and multimedia messages sent or received.

Integrity Roofing & Exteriors does not control charges imposed by mobile carriers.

Opt-Out Instructions

To stop receiving SMS messages, reply STOP to any message from our messaging program.

After an opt-out request, you may receive one final confirmation message. No further messages will be sent under the opted-out program unless you subsequently provide valid consent or as otherwise permitted by law.

We also honor other legally recognized requests to revoke consent.

Customer Assistance

For assistance, reply HELP to any message or contact Integrity Roofing & Exteriors.

General Phone: 1-888-879-5910

Clarksville Phone: (931) 614-7477

Support Email: info@ourintegritymatters.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message delivery depends on network availability, carrier services, device compatibility, and other factors beyond our reasonable control.

Privacy and Information Sharing

We respect your privacy and protect your messaging preferences.

Mobile phone numbers, SMS opt-in records, and messaging consent information will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

Messaging service providers may process information on our behalf solely to deliver and support authorized communications.

For more information, see our Privacy Policy:

• https://www.ourintegritymatters.com/privacy-policy
• https://www.integrityroofingclarksville.com/privacy-policy

5. Email Communications

Customers who separately subscribe to promotional email communications may receive service announcements, promotions, home maintenance information, and company updates.

Marketing email communications will provide an unsubscribe method when required by law.

Unsubscribing from promotional communications does not prevent essential communications regarding existing contracts, active services, payments, or warranty administration.

6. Website Use

You agree to use our websites only for lawful purposes and not to:

• Submit intentionally false or misleading information
• Attempt unauthorized access to website systems
• Interfere with website functionality or security
• Misuse customer contact or communication features
• Copy or commercially exploit protected website materials without authorization

We reserve the right to restrict access when necessary to protect our websites, customers, and business operations.

7. Intellectual Property

Unless otherwise indicated, website content, branding, graphics, photography, text, and other materials are owned by or licensed to Integrity Roofing & Exteriors.

Unauthorized commercial reproduction, distribution, or use is prohibited except as permitted by law or with written authorization.

8. Third-Party Services

Our websites may link to third-party services, such as payment platforms, financing providers, mapping services, review platforms, and manufacturer websites.

These services may have separate terms and privacy policies.

We are not responsible for the content or independent practices of third-party websites outside our control.

9. Project Agreements and Warranties

Roofing, remodeling, repair, and exterior improvement projects are subject to separately agreed-upon scopes of work, pricing, payment terms, schedules, and warranty documents.

Any warranty provided by Integrity Roofing & Exteriors is governed by the applicable written warranty issued for the project.

Nothing in these website Terms & Conditions creates an additional workmanship or manufacturer warranty or changes a customer's rights under an executed agreement.

10. Website Availability and Disclaimer

We make reasonable efforts to maintain accurate website information and reliable online services.

However, website content may contain errors, omissions, or outdated information, and website availability may occasionally be interrupted.

To the extent permitted by applicable law, we do not guarantee uninterrupted operation or absolute accuracy of all website content.

Nothing in these terms limits rights or remedies that cannot lawfully be limited under applicable consumer protection laws.

11. Changes to Terms

We may update these Terms & Conditions periodically.

Revised terms will be posted with an updated effective date. Any changes affecting existing agreements or consent rights will be handled in accordance with applicable law.

12. Contact Information

For questions about our website, services, or communications program, contact:

In Everything We Do, Integrity Matters.